MJM Training Solutions
Accessible Training to Small Businesses and The Voluntary Sector

 

Interpersonal Skills

This one-day course is designed to identify your interpersonal skills through an audit, describe the different communication styles, effectively use listening and questioning skills and body language and the voice.

 

Personal Skills Courses

 

N. L. P.

Everyday you interact with people; this can be through what you say, what you do, your facial gestures and your body language.  NLP is about making the most out of these experiences. This is a one-day course.

 

Handling Complaints

This one-day course is designed to identify your interpersonal skills through an audit, describe the different communication styles, effectively use listening and questioning skills and body language and the voice.

 

Assertiveness

This one-day course will enable staff to develop confidence, and the practical skills, to communicate in a more assertive way in the work place.

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Negotiation Skills

This one-day course will provide you with skills necessary to engage and enter into a negotiation with another so that both parties can feel that they have reaced a rewarding agreement. 

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