For people who want to understand and improve their own social interacting skills
By the end of the workshop, your delegates will be able to:
The ability to solve quadratic equations may be a function of a person's IQ, but the ability to deal with everyday job stresses, shifting priorities, demanding customers, and difficult co-workers is a function of EQ or emotional intelligence.
Each day in the workplace, an employee's emotional intelligence is put to the test.
When an employee can master appropriate internal emotional reactions to situations and also master their external response, the employee is working with a high level of emotional intelligence.